Help Center

Upon detecting any indications of fraudulent conduct, we're swift to respond, taking decisive actions to nullify the impact and protect our users.

We're staunch advocates for user education, actively disseminating information to enhance awareness about prevalent scams and deceptive practices.

By establishing symbiotic partnerships with external entities and authorities, we foster a shared ethos of best practices, facilitating the exchange of insights and information for collective enhancement.

Trust and safety are the cornerstones of our operational ethos, and we're ceaselessly dedicated to upholding these principles in every facet of our platform.

Why is Mobile Number Verification Important?

For Sellers: Verifying your mobile number is a mandatory step to successfully list your items on the marketplace. It adds an extra layer of authenticity to your listings.

For Buyers: As a buyer, verifying your mobile number enables you to initiate chats with other listings on the marketplace. This verification process enhances community trust and fosters a safer and more enjoyable platform experience.

Upon successful verification, a phone-verified badge will be added to your profile, boosting your credibility among all users.

Note: If you change your profile's country location, you'll need to verify your phone number again.

How to Verify Your Mobile Number

1. 1. Go to your profile (located in the 'My profile' tab).
   2. Navigate to Settings.
   3. Select 'Edit Profile.'
   4. Under Private Profile, enter your mobile number and tap 'Get Confirmation Code.'
   5. Enter the 4-digit code sent via SMS and select "Verify Code."

Congratulations, your phone is now verified! You'll notice a mobile phone icon displayed on your profile.

Alternatively, if you're listing an item, you'll be prompted to verify your mobile number. Enter it, receive a 4-digit code via SMS, and complete the verification process.

For Chat Initiation

When attempting to start a chat on a listing, a pop-up will prompt you to verify your mobile number. Click "Verify Now," enter your number, receive a code, and verify – you can now initiate chats with sellers.

Valid Mobile Number

Ensure your mobile number matches your profile's country format and hasn't been used for verification on another Kuwayis account.

Changing Your Verified Mobile Number

Simply update your mobile number by going to Profile > Settings > Edit Profile.

Privacy Assurance

Rest assured, your privacy is paramount. Your phone number remains confidential and won't be disclosed to other users.

Using Mobile Numbers in Multiple Accounts

When you verify a new account with an already-used mobile number, the existing account(s) with that number becomes unverified. If you'd like both accounts verified under the same number, contact us to explain. Kuwayis allows one account per user.

An email will notify the other account of the change. Listings on an unverified account won't be visible until mobile number verification is completed.

Have issues with the Login Verification Code? Here's What to Do

 Unable to Receive or Use Verification Code

For enhanced account security, we've introduced a verification step whenever an unusual login attempt is detected on your Kuwayis account.

 Verifying Your Login

1. 1. Log in using your correct username and password.
   2. A verification code will be dispatched to your registered Kuwayis account's email address.
   3. Locate the email in your inbox; if not visible, check your spam/junk folders.
   4. Enter the verification code provided in the email.
   5. Successfully fill in a valid verification code to access your account.

 Verification Email Not Received

Follow these steps if the verification email hasn't arrived:

1. 1. Ensure you're checking the inbox of the registered email address linked to your Kuwayis account.
   2. Check your spam and junk folders if it's not present in your primary inbox.
   3. Search for an email with the subject "Unusual Login to Kuwayis: Use Verification Code to Continue."

 Invalid Verification Code

If you encounter this error, try these steps:

1. 1. Request another verification code.
   2. Ensure you're entering the latest received verification code accurately.

Note: If your account lacks a registered email address, the verification code will be sent to your registered mobile number.

We're dedicated to ensuring your account's safety and accessibility. If issues persist, reach out to our support team for assistance.

Didn't Receive the Mobile Verification Code? Here's What to Do

If you're signing up via the Kuwayis Web platform, you should expect to receive a 4-digit verification code via SMS or call shortly after submitting your mobile number for verification.

If the verification code doesn't arrive promptly, follow these steps to ensure you receive it:

1. 1. Confirm Correct Country: Double-check that you've selected the correct country from the drop-down menu.
   2. Verify Mobile Number: Ensure the mobile number you've entered is accurate and up-to-date.
   3. Exit Fullscreen Mode: If you're using fullscreen mode, exit it and attempt the process again.
   4. Resend or Call: Within the verification code window, opt for "Resend code" or "Call me" to trigger another verification attempt.

If none of the above steps yield results, or if you encounter an error message, don't hesitate to reach out to the Kuwayis team for assistance. We're here to ensure your verification process goes smoothly.

Verifying your email is a pivotal step in the account registration process. Follow these steps to ensure your email is confirmed:

Upon signing up for Kuwayis, an email titled "Verify your email on Kuwayis" will be dispatched to your email address.

Click the link provided in the verification email to complete the verification process.

Troubleshooting Verification Email

If the verification email isn't immediately visible in your inbox, consider these actions:

1. 1. Check your junk or spam folder, as the email might have been filtered there.
   2. Gmail users should inspect the 'Social' and 'Promotions' tabs for the email.

If you still can't locate the verification email, you can request a resend through this link.

Importance of Email Verification

Confirming your email ownership serves several purposes:

1. 1. Simplified Account Recovery: Verified emails streamline the account recovery process in case any issues arise, ensuring you can regain access efficiently.
   2. Receiving Essential Communications: A verified email ensures delivery of crucial emails from us, such as security notices and password reset instructions.
   3. Profile Badge: A verified email adds credibility to your Kuwayis profile, boosting your standing within the community.

Haven't Received the Verification Email? Here's How to Get It

If the verification email seems elusive or the verification link has expired, fret not. You can easily request the verification email to be resent using the following steps:

For Kuwayis Mobile App Users:

1. 1. Navigate to your profile page.
   2. Opt for 'Edit Profile.'
   3. Re-enter your email address and select "Resend Email Verification."

For Kuwayis Web Users:

1. 1. Visit your profile page.
   2. If your account remains unverified, a "Resend email" option will appear above your profile photo.
   3. Click "Resend email."

No Verification Email After Resend Request? Here's What to Do

• Check Junk and Spam: If the verification email doesn't materialize even after clicking "Resend," examine your junk or spam folder. Sometimes, email service providers automatically categorize such emails there. Gmail users should also explore their Social and Promotions tabs.
• Hotmail or Live Users: Regrettably, certain Hotmail or Live accounts may encounter difficulties receiving verification emails due to known technical issues between email service providers.

If you're still grappling with this issue or require technical support, don't hesitate to reach out to us. We're here to assist you.

Curious about deleting your Kuwayis account? Here's all you need to know:

Deactivation vs. Deletion: What's the Difference?

When you deactivate your account, the door remains open for reactivation whenever you wish. However, keep in mind that your followers and follower count will be wiped out, and this can't be undone.

Upon reactivation, your account will revert to its pre-deactivation state, complete with all its history.

Opting for account deletion, on the other hand, results in permanent loss of access. Any related account data becomes unrecoverable. Remember, it's your responsibility to secure copies of any content you wish to retain prior to requesting deletion.

Potential Reasons for Deletion Delay or Rejection

Certain situations might lead to delays or rejections in your account deletion request, depending on local laws and regulations. Common reasons include:

1. 1. Recent Transactions: A transaction made within the past year.
   2. Moderation Violations: History of account-associated moderation violations.
   3. Unresolved Disputes: Detection of unresolved disputes linked to the account.
   4. Ongoing Account Activity: The account shows signs of activity, such as sending or receiving chats and posting listings.

To ensure a seamless account deletion process, consider deactivating your account before submitting a deletion request.

How to Request Account Deletion

For iOS App Users:

1. 1. Log in to your Kuwayis account.
   2. Navigate to your profile.
   3. Click the settings icon.
   4. Choose 'Deactivate or delete account.'
   5. Select the deletion option and confirm.

Once confirmed, your Kuwayis homepage, chat, and profile will display an account deletion request. Our team will review your request's eligibility and inform you via the registered account email within 7 days of the request.

For Android App and Web Users

If you're seeking to close your account using the Android App or Kuwayis web, kindly note that this feature is exclusively available on the iOS App at the moment. For users on Android or web platforms, we invite you to submit your account deletion request through this link.

Feel free to reach out if you need further assistance or information regarding account deletion.

Account Restriction and Suspension:

The reasons behind your account's restriction or suspension? Here's a comprehensive guide:

Reasons for Account Restriction or Suspension

1. 1. Account Blocked by IP: If you encounter the message "Your account is no longer allowed to use our service," it could be due to your IP being blocked. For confirmation, check this link to see if your IP address is affected.
   2. Account Under Restriction: If a pop-up box notifies you of "Restricted Access," your account is currently under review. While certain features may be restricted, you can still engage in chats with existing users.

Lifting Account Restriction

• If a message regarding your account restriction is present in your Support Inbox, you can lift the restriction by acknowledging the message. Simply click the 'Acknowledge' button, and your account will be restored. If no 'Acknowledge' button is visible, it means corrective actions are required. In this case, respond to the email sent by our Support Team to your registered email address.
• Look for an informative email in your registered email address inbox. To find your registered email, navigate to your Kuwayis profile page, specifically "My profile," and choose "Edit Profile." Your email address will be displayed in the email address section.

Account Suspension Explained

Account suspension occurs to maintain a secure and reliable platform for our users. Suspensions are initiated for accounts violating our Terms of Service or Community Guidelines.

Appealing a Suspended Account

If your account faces suspension and you wish to appeal, submit a form using your registered email address. You can find the form.

Feel free to reach out if you require further assistance or clarification regarding your account status.

Logging into Your Kuwayis Account: A Step-by-Step Guide

Ready to access your Kuwayis account? Follow these simple steps:

Please Note: Users with suspended or deactivated accounts won't be able to log in. If your account is suspended, be sure to check your registered email for additional information.

Using the Mobile App:

• • Google, Facebook, and Apple Login: Tap on the respective option ("Google," "Facebook," or "Apple"). For Google and Facebook, you'll then choose the account you want to use.
  • Username or Email Login: Tap "Email" and then "Log In" at the screen's bottom. Enter your email/username and password as prompted.

Accessing Kuwayis Web:

1. 1. Go to https://kuwayis.com/login and sign in using your username and password.
   2. Log In with Facebook or Google: If you've linked your Facebook or Google account to Kuwayis, choose "Log in with Facebook" or "Log in with Google" for automatic account access.

If you encounter login issues, consider resetting your password before attempting again. You can reset your password here: https://kuwayis.com/forgot-password/

Remember, your account must not be suspended or deactivated to log in successfully. For any further assistance, don't hesitate to reach out.

How to Sign Out of Your Kuwayis Account: A Step-by-Step Guide

If you're considering logging out of your Kuwayis account, it's important to know that this action will halt all push notifications sent to your mobile device (if you have enabled them). In situations where users experience notification or chat-related challenges, logging out can be a helpful solution. Here's how you can do it:

Using the Mobile App:

1. 1. Open the app and navigate to your profile page, marked as "My profile."
   2. Tap on "Settings."
   3. Select "Log Out" and confirm your choice.

On Kuwayis Web:

1. 1. Access your Kuwayis account on the web.
   2. Click on your profile picture located at the top-right corner.
   3. From the dropdown menu, choose "Log out."

By following these straightforward steps, you can easily log out of your Kuwayis account. This process can help resolve certain issues you might encounter with notifications and chats.

Deactivating and Reactivating Your Kuwayis Account: A Step-by-Step Guide

Before proceeding with deactivating your Kuwayis account, it's important to note the implications and terms associated with this action:

• • Your listings will be deleted.
  • Your followers and follower count will be permanently removed and cannot be restored.
  • Reactivating with the same email address or phone number will not be possible.

If you understand and agree to these terms, here's how you can proceed:

Using the Mobile App:

1. 1. Log in to your Kuwayis account.
   2. Navigate to your profile.
   3. Access "Settings."
   4. Choose "Deactivate Account."
   5. The deactivation link will be available after 7 days of inactivity, during which no offers or chat messages should be present. Prior to this, ensure all transactions are completed and active listings are deleted.
   6. If eligible for immediate deactivation, tap the deactivation option. An email will be sent to you shortly.
   7. Follow the instructions in the email to successfully deactivate your account.

On Kuwayis Web:

Please note that account deactivation on the web is currently available only through the Kuwayis App (Android or iOS). If you're a web user, you can submit your account deactivation request through this link: [link].

To reactivate your account:

1. 1. Log in to the Kuwayis app.
   2. A pop-up will appear asking if you'd like to reactivate your account. Tap "Reactivate" to log in immediately.

Please be aware that once you reactivate, your listings can be retrieved, but followers and their count cannot be restored.

If you need further assistance or if you don't see the "Reactivate" button, don't hesitate to contact us. Your feedback is always welcome as we continuously strive to improve our platform. Welcome back to Kuwayis!

Account Deactivation and Inactivity: What You Need to Know

Rest assured, your account will not be deactivated due to inactivity. Only the account owners themselves have the authority to initiate the account deactivation process.

Account Limit and Multiple Accounts: Understanding the Rules

Wondering about having more than one Kuwayis account? At Kuwayis, ensuring a secure marketplace is a priority. Generally, you're allowed to have only one account on Kuwayis, unless there's special permission granted.

We recognize that each seller and buyer is distinct, with unique needs. If you find yourself needing more than one account on Kuwayis, reach out to us, and we'll evaluate your request.

Account Limit Explained

When you sign up, you might come across a message stating that you've reached your account limit. This occurs because you already have an existing account. To continue your Kuwayis activities, simply login to your current Kuwayis account. If you've deactivated your account before, you can reactivate it instead of creating a new one. And if you've forgotten your password for an existing Kuwayis account, you can reset it Here.

Creating Your Kuwayis Account: A Step-by-Step Guide

Getting started on Kuwayis is easy! Whether you're using the app or the web version, we've got you covered.

Signing Up on the Kuwayis App

1. 1. When you launch the Kuwayis app for the first time, you'll have the option to sign up or log in.
   2. You can choose to sign up using your Facebook, Google, or Apple account, or with your email address.

Signing Up on Kuwayis Web

Creating a Kuwayis account on a web browser (such as Chrome, Safari, or Firefox) is a breeze. Simply click on "Register" to begin the process. From there, you can opt to sign up using your Facebook account or your email address.

Join the Kuwayis community and start exploring today!

Kuwayis is mainly available in the following cities in Saudi Arabia:

• Riyadh
• Jeddah
• Mecca
• Medina
• Dammam
• Khobar
• Dhahran
• Jubail
• Al-Ahsa
• Taif
• Tabuk
• Buraidah
• Khamis Mushait
• Abha
• Najran
• Hail
• Yanbu
• Al-Kharj
• Qatif
• Al Qunfudhah

If your city isn't listed here, don't worry! We're constantly growing, and this list may get updated with new additions in the future. Keep an eye out for updates!

Your profile serves as a space for sharing more about yourself, encompassing your hobbies, interests, and details about what you offer. This enables the community to gain a deeper understanding of you.

To maintain a positive environment, adhere to these guidelines when setting up your profile bio and profile picture:

1. 1. Refrain from using language or images that are hateful, offensive, violent, racist, sexual, indecent, threatening, abusive, insulting, harassing, defamatory, libelous, deceptive, fraudulent, tortious, obscene, seditious, political, profane, or ethnically objectionable.
   2. Avoid conducting transactions outside of Kuwayis.

 To ensure safety and privacy, avoid sharing personal contact information (such as phone numbers, websites, emails, social media profiles, or other private details) within your profile description and name.

Kuwayis Regional Username Policy

 Selecting a username is the first step in establishing your account. You're encouraged to choose a username that resonates with you and is likely to remain relevant. Should you choose to modify your username, refer to the "How do I change User Name" section.

1. 1. Your username should consist of 5 to 30 characters.
   2. It can incorporate lowercase letters (a–z), numbers (0–9), underscores (_), and periods (.) with no more than one consecutive occurrence.
   3. Avoid using language that's offensive, violent, racist, sexual, indecent, threatening, abusive, insulting, harassing, defamatory, libelous, deceptive, fraudulent, tortious, obscene, profane, or ethnically objectionable.
   4. Abstain from using terms that could be confused with third-party trademarks, brands, or copyrighted materials.
   5. Prevent the use of usernames that might mislead others into believing your account is officially affiliated with Kuwayis or its services.
   6. Avoid usernames resembling terms associated with Kuwayi's administrative procedures, such as 'Kuwayis', 'web', 'app', 'login', 'logon', 'signup', 'signin', 'carousel', or similar.

Why does Kuwayis enforce this policy?

We encourage users to select usernames they find appealing while prohibiting names that could cause offense, violate copyrights or trademarks, or mislead others.

What can I do if the Kuwayis username I want is taken but inactive?

 If your desired username is already taken, consider adding numbers, underscores, or periods to find an available username.

How can I claim or report a username violating this policy?

You can reach out to our team, providing the necessary documentation to address or report a username that violates the policy.

Kuwayi's Rights Regarding Usernames We retain the right to take action against usernames that contravene our policies or are considered inappropriate. This may include modifying/removing account usernames/profile info and restricting/suspending/terminating users in violation.

How to Change Your Username on Kuwayis If you wish to update your Kuwayis username, you can easily do so by following these steps:

 Mobile App

1. 1. Open the app and navigate to your profile page using the "My profile" tab.
   2. Access the Settings option.
   3. Select "Edit Profile."
   4. In the "Username" field, type in your preferred new username.
   5. Confirm your choice by tapping "Done."

Kuwayis Web

1. 1. On the Kuwayis website, click on your profile picture located at the upper-right corner of the screen.
   2. Choose "Settings."
   3. Find the section labeled "Public Profile" and edit your username as desired.
   4. Don't forget to save your changes.

Please bear in mind that your chosen username must adhere to our guidelines, avoiding any offensive language. Additionally, it's important to note that the use of "Kuwayis" in usernames without authorization is not allowed. Our team reserves the right to make changes to your username without prior notice if any violations are identified.

Is my Kuwayis username permanent?

Your Kuwayis username isn't fixed forever. Feel free to modify it, as long as the new username is available and not already claimed by another Kuwayis user at the time of your selection.

All Kuwayis users have the option to modify their registered email address, but it's important to ensure that the email address you provide is valid and belongs to you. Using a false email address could lead to the suspension of your Kuwayis account.

 Here are two methods to change your email address, depending on the platform you're accessing Kuwayis from:

Using the Mobile App:

1. 1. Open the Kuwayis app.
   2. Navigate to your profile by tapping on the "My Profile" tab.
   3. Access the Settings menu.
   4. Tap on "Edit Profile."
   5. In the "Private Profile" section, locate the "Email" field.
   6. Enter the new preferred email address for your Kuwayis account.
   7. You will receive a verification email at the newly provided email address. Click on the verification link within the email to confirm your new email address. If the link doesn't work, you can copy and paste the entire link into your browser.

Using Kuwayis Web:

1. 1. Go to https://kuwayis.com.
   2. Log in to your Kuwayis account.
   3. Click on your profile picture.
   4. From the drop-down menu, select "Settings."
   5. In the "Private Profile" section, find the "Email" field.
   6. Input the desired email address you want to be associated with your Kuwayis account.
   7. An email containing a verification link will be sent to the newly provided email address. Click on the verification link to validate your updated email address. If the link is broken, you can copy and paste the entire link into your browser.

Remember to confirm the verification link to successfully update your email address on Kuwayis.

In case you've forgotten your Kuwayis account password, you can easily reset it by following these steps. Alternatively, you can find a direct link to the password reset page at the end of the instructions:

Using the Mobile App:

1. 1. Open the Kuwayis app and click on 'Log in.'
   2. Tap on 'Forgot Password?'
   3. Enter the email address registered with your account, and a password reset link will be sent to you.

On Kuwayis Web:

1. 1. Select the ‘Login’ option from the top menu in your browser.
   2. Click on the ‘Forgot password?’ link.
   3. Provide the email address associated with your account, and a password reset link will be sent to you.

You can also directly access the password reset page from here to quickly reset your password.

For users in Saudi Arabia, you also have the option to reset your password using your registered mobile number.

To update your Kuwayis profile picture, follow these steps after ensuring access to your Camera and Photo gallery:

Using the Mobile App:

1. 1. Navigate to your profile page ("Me" tab).
   2. Access Settings.
   3. Choose "Edit Profile."
   4. Under the "Photo" section, tap on your current profile picture.
   5. You can either take a new photo instantly or select one from your gallery.
   6. Confirm by selecting "Done," and your new profile picture will be in place!

On Kuwayis Web:

1. 1. Click on your profile picture at the top-right corner.
   2. Select "Settings."
   3. Click on the profile picture icon located in the center.
   4. Save your changes, and you're all set!

What Types of Photos Are Acceptable for My Profile Picture?

As a Kuwayis user, you're encouraged to express yourself creatively through your profile picture. The choice is yours to make, aligning with what best represents you and your Kuwayis account.

However, keep in mind that inappropriate content, including nudity, sensitive material, and images violating copyright or identity rights, should not be used as your profile picture. Images containing offensive, derogatory, vulgar, or defamatory content are also not permitted. In the event of such content, our team retains the right to change your profile picture without prior notice.

What's the Purpose of Changing My Country Location?

 Kuwayis operates with distinct country-specific marketplaces, allowing you to engage in browsing, selling, and purchasing on a single marketplace at a time.

Your profile's designated location influences the listings visible during your browsing sessions and the marketplace in which your newly listed items will appear. For example, if you modify your city to Riyadh or Jeddah, your browsing will be limited to listings uploaded within Jeddah. Furthermore, any listings you create after this change will be associated with the Jeddah marketplace and priced in Riyals (SAR). Listings you had previously made before altering your city will remain within their originally designated cities.

How Do I Adjust My Country Location? To modify your country location on Kuwayis, adhere to the instructions below:

On the Mobile App:

1. 1. Access your profile page (found in the "My Profile" tab).
   2. Proceed to Settings.
   3. Opt for "Edit Profile."
   4. Within the "My City" section, select your city.
   5. Confirm the change by selecting "Done."

On Kuwayis Web:

1. 1. Click on your profile picture located in the upper-right corner.
   2. Choose "Settings."
   3. Under your Public Profile section, locate "Current City" and input your city.
   4. Save the changes by selecting "Save."

Kindly be aware that if you wish to commence selling in a different country, your mobile phone number should correspond with the country code of the new location. Additionally, this phone number should not have been previously used to verify another Kuwayis account.

When reverting to your previous country, you'll be prompted to verify your phone number once more to initiate the listing of new items.

Tailor the notifications you receive from Kuwayis to your liking by customizing your Push and Email notification preferences. It's important to note that currently, Push notifications are exclusively available for our mobile app, whereas email notifications can be configured for users accessing Kuwayis via the web. To adjust your preferences:

1. 1. Access your profile by tapping on the "My Profile" tab.
   2. Select "Settings."
   3. Navigate to "Notification Settings."
   4. Modify the notification settings as per your preferences.

 Please keep in mind that these settings are specifically accessible within the app. If you're using the web version and wish to manage your notification and email preferences, we recommend downloading the app for a seamless experience.

Why Can't I Disable Transaction Notifications?

Transaction notifications cover critical updates like chats, offers, and reviews, which play a crucial role in engaging users. To guarantee that you stay well-informed, we mandate the presence of these notifications through at least one communication channel. Therefore, the complete deactivation of these notifications is not currently feasible.

I'm Still Not Receiving Email Notifications

If you're not receiving email notifications even after enabling them for your Kuwayis account, consider the following:

1. 1. Ensure that your email has been verified; you can confirm this by the presence of an email badge on your Profile page.
   2. Check your junk or spam folder to ensure that emails haven't been redirected there.
   3. Remember that if a chat offer or message is read within 3 minutes on either the mobile app or Kuwayis Web, you won't receive an email notification for that specific chat message.

The allocation of free ad postings and the associated costs for additional listings vary depending on the category you choose on the Kuwayis marketplace. To provide clarity on ad posting limits and listing durations across different categories, we've compiled a concise guide below.

Utilization of Quotas:

Once you've successfully listed an item or employed your quota to activate an inactive listing, the respective quota becomes permanently utilized. It's important to note that removing or designating a listing as sold/reserved doesn't free up the quota previously used.

Quota Exemption and Listing Fees:

For the Cars, Property, and Jobs categories, free listing quotas are available to sellers who wish to post items for sale. Beyond these quotas, a listing fee is necessary for adding further items to the Kuwayis marketplace. Conversely, the Services-related categories, being more business-oriented, do not offer free listing quotas. Sellers within these categories can opt to create ads by paying listing fees, which are valid for a 90-day period.

Managing Expiry and Renewal:

A notification banner will be displayed one week prior to the expiration of your listing. This enables you to extend the listing's expiry date by selecting the 'Extend' button, ensuring your items remain visible on the marketplace.

Understanding Listing Fees and Free Quotas:

When selling an item in the Cars, Property, and Jobs categories, you're entitled to a set number of free listing quotas. If you exceed these quotas, a listing fee is mandatory before your item can be displayed on Kuwayis. However, due to the professional nature of the Services-related categories, no free listing quotas are offered within this segment. This approach aims to enhance the quality of listings, minimize listing spam, and streamline the buying process, benefiting both buyers and sellers.

Paying Listing Fees:

To cover listing fees, you can make use of Kuwayis Vouchers.

Draft Status Explanation:

Listings are designated as "Draft" status when you surpass the free listing quota allocated for a specific category. These draft listings are not visible on the marketplace.

Expired Listings Clarification

Listings within the following categories expire after a 30-day duration:

• • Cars
  • Car Parts & Accessories
  • Special Vehicles
  • Motorbikes
  • Property for Sale
  • Property Rentals
  • Services
  • Jobs & Opportunities Expired listings are removed from the marketplace. However, it's possible to renew these listings using the Kuwayis Voucher.

Understanding the nuances of listing fees and quotas on the Kuwayis marketplace empowers sellers to make informed decisions about their listings. The system strikes a balance between offering free listing opportunities and maintaining a focused, business-oriented environment in specific categories.

Understanding Custom Quotas and Auto-Purchase

Are you looking to boost your listing capabilities on Kuwayis and manage your quotas efficiently? We've introduced two powerful features: Custom Quotas and Auto-Purchase, designed to enhance your selling experience.

Custom Quotas:

Custom Quotas offer you the flexibility to increase your general category listing quota by purchasing specific bundles using Kuwayis Vouchers. Whether you want to list just a few more items or significantly expand your capacity, Custom Quotas cater to your needs. You can choose to add a single quota or opt for bundles of 5, 10, 20, 30, 40, or 50 quotas. Each bundle you acquire is valid for a period of one year from the date of purchase. This feature empowers you to tailor your listing capacity to match your selling goals and pace.

Managing Your Quotas:

How do you keep tabs on your available quota and efficiently handle your listings? Kuwayis has made this process straightforward.

• • Checking Your Quota: To monitor your quota usage, simply visit your profile page ('My Profile') and access the 'Manage Listings' section. Here, you'll find a detailed breakdown of your quota utilization, providing you with valuable insights into your listing activity.
  • Bulk Management: Additionally, you can streamline your listing management by marking multiple listings as active or inactive directly from the 'Manage Listings' page. This bulk action feature saves you time and ensures your listings are always up-to-date.

Multiple Custom Quota Bundles:

Do you wonder whether you can purchase more than one Custom Quota bundle? Absolutely, you can! Your overall quota at any given time is the sum of our free category-based general listing quota.

The purchased Custom Quota bundles within the specific categories of your choice.

This flexibility allows you to fine-tune your listing capacity as your business demands evolve.

Auto-Purchase for Hassle-Free Quota Management:

To ensure you never run out of quota, we've introduced the Auto-Purchase feature. Here's how you can set it up:

1. 1. Navigate to Your Profile: Start by going to your profile page ('My Profile').
   2. Access 'Manage Listings': From there, click on 'Manage Listings.'
   3. Choose Your Category: Select the category for which you want to enable auto-purchase.
   4. Configure Auto-Purchase: Click on "Edit" for auto-purchase and use the slider to specify the number of quotas you'd like to automatically purchase each time your quota is exhausted.
   5. Save Your Settings: Save your changes by clicking "Update."

Once configured, the system will automatically purchase additional quotas whenever your quota runs low. This ensures uninterrupted listing activity and a smooth selling experience.

Troubleshooting Auto-Purchase:

If you encounter issues with your auto-purchase, here are some common scenarios:

• • Insufficient Vouchers: Ensure you have enough Vouchers to cover the additional quota purchase.
  • Configuration Timing: Auto-purchase must be set up before your existing quota is depleted. If it was configured after quota exhaustion, it won't trigger. In such cases, you can either purchase one additional quota or wait for your free quota to renew.

Quota Release and Custom Quota Validity:

It's essential to know that neither deleting nor marking a listing as sold or inactive will free up the previously used quota. Additionally, if you move a listing to a different category, the used quota in the original category remains unchanged.

Each purchased Custom Quota bundle is valid for one year from the date of purchase, enhancing your listing capacity for an extended period. However, please note that all acquired Custom Quotas are non-refundable, so make your choices wisely.

Expired Custom Quotas:

When a Custom Quota expires, it becomes unusable, and there are no refunds for unused quotas. Therefore, it's advisable to keep track of your quota validity to make the most of your selling potential on Kuwayis.

By harnessing the power of Custom Quotas and Auto-Purchase, you can optimize your listing strategy, ensure uninterrupted selling, and achieve your goals on the Kuwayis marketplace.

Experience Effortless Mobile Selling with Kuwayis

When it comes to selling your mobile phone, Kuwayis offers a convenient and straightforward process, complete with doorstep pick-up and instant cash-out. Here's how it all works:

How to Sell to Kuwayis:

1. 1. Open the Carousell App/Web.
   2. Within the "Sell to Kuwayis" section, select "Mobile."
   3. You'll be prompted to provide essential details about your phone, including its brand, model, body condition, screen condition, display condition, and any existing defects. Most of this information can be found on your phone's "About" pages.
   4. Once you've submitted these details, you'll receive an indicative price quote.

Quote Acceptance and Inspection:

• • If you find the quoted price satisfactory, you have two options: schedule a doorstep pick-up with instant cash-out or drop off your phone at a preferred studio location.
  • It's important to note that the final offer may vary based on our comprehensive assessment of your device. You retain the choice to accept or decline the final offer.
  • Depending on your chosen method (pick-up or drop-off), a thorough diagnostic test of your phone will be conducted either at your doorstep or at one of our partner stores.
  • After the diagnostic test, you'll receive the final quote. If you're content with it, our agent will provide an immediate payment and perform a factory reset on your phone. Please remember to back up your data before the appointment.

Accepted Phone Brands and Models:

• • We accept most phone models from reputable brands such as Apple, Samsung, Huawei, Oppo, Xiaomi, OnePlus, and Vivo. If your phone model isn't listed, it means we're not currently accepting that specific model.
  • Keep in mind that we only accept phones that can be powered on and have the Kuwayis App downloaded on them.

Getting an Instant Quote:

• • To obtain an instant quote, simply tap on 'Sell' within the Kuwayis App/Web. Alternatively, you can reach out to us directly at +966539332463 or via WhatsApp using this link: WhatsApp Link.
  • Our operational hours span from Monday to Sunday, 8 am to 10 pm.

Disagreement with Phone Assessment:

Should you find yourself in disagreement with the phone assessment provided by our app, remember that there's no obligation to accept our quote. You always have the option to list your phone on the marketplace instead.

Guaranteed Indicative Quote Amount:

The indicative quote amount is subject to confirmation during device pick-up/drop-off. If the phone's condition doesn't align with the provided information, the final in-person offer may differ from the initial quote. Rest assured, you're not obligated to accept the final quote if it doesn't meet your expectations.

Changing Your Mind About Selling to Kuwayis:

Feel free to change your mind at any point before accepting the final offer in person.

Changing Your Selling Method:

Should you decide to alter your selling method (e.g., switching from doorstep cashout to trade-in), simply submit another "Sell to Kuwayis" request through the app, indicating your desired method.

Doorstep Cashout:

How Doorstep Cashout Works:

• • After submitting the "Sell to Kuwayis" form, you'll receive an email containing a summarized booking overview.
  • Our customer service representative will get in touch with you via phone or WhatsApp to confirm the details and arrange your preferred pick-up timeslot.
  • You'll then receive a confirmation email specifying the scheduled pick-up date and time.
  • On the scheduled date and time, a tech agent will visit your location to conduct a final inspection of your phone and confirm the ultimate offer.
  • If you accept the offer, you'll receive instant payment via PayNow.

Changing Your PayNow Number:

• • Please note that for verification purposes, our tech agent can only PayNow to the number provided before submitting your booking. If any changes are necessary, you'll need to cancel the existing booking and resubmit the form with the updated PayNow number.

Trade-In/Drop-off:

How Trade-In/Drop-off Works:

• • Following the submission of the "Sell to Kuwayis" form, you'll receive an email listing partner stores where you can complete the process.
  • At these partner stores, a final inspection of your phone will take place, and a final quote will be provided.
  • For drop-off, if you accept the offer, payment will be transferred to you via PayNow.
  • In the case of trade-in, if the offer is accepted, you can use the phone's value as a discount toward in-store items.

Validity of Indicative Offer:

The indicative offer remains valid for seven days. Even if you choose to drop off your phone after this period, our representative will assess the phone's condition on the spot and provide a new quote.

Selling your mobile phone with Kuwayis is not only seamless but also tailored to your preferences, ensuring you get the best value for your device with ease.

Transform Your Fashion Clutter into Cash with Kuwayis

Ready to effortlessly clear out your closet? Kuwayis offers a streamlined solution for selling your fashion items directly, helping you declutter your wardrobe with ease. Here's a breakdown of how it all works:

How to Sell to Kuwayis:

Begin by clicking on the "Sell" button and navigate to the dedicated "Sell to Kuwayis" section.

Select "Fashion" to initiate the process of selling your clothing items to Kuwayis.

You'll find two convenient options at your disposal:

• • Drop off your clothing items at any Kuwayis drop-off outlet.
  • Opt for a hassle-free pick-up service to have your bags of clothes collected.

Should you choose doorstep pick-ups, you'll be directed to Kuwayis' door-to-door pick-up service, where you can conveniently submit a courier pick-up form. It's worth noting that there's a nominal SAR 10 pick-up fee associated with this service.

Accepted Clothing Categories:

• • For drop-offs at Kuwayis outlets, we exclusively accept womenswear.
  • However, for both drop-offs at Kuwayis locations and doorstep pick-ups, we gladly welcome maternity wear, activewear, and menswear.
  • It's essential to keep in mind that clothing items from sought-after brands typically command a higher payout. Additionally, please be aware that clothing with no resale value, such as those displaying:
    • Visible wear and tear
    • Stains or discoloration
    • Fabric pilling
    • Outdated designs
    • Signs of alterations
    • Missing or damaged components

For a comprehensive guide and pricing details, visit the Kuwayis website.

The Post-Drop-off Process:

• • Our evaluation process generally spans from 7 to 14 working days.
  • Upon the completion of the evaluation, our dedicated processing team will reach out to you via WhatsApp with an offer.
  • At this point, the choice is entirely yours - you can decide whether to accept or decline the offer, ensuring you maintain full control over the selling process.

Experience the ultimate convenience of transforming your fashion clutter into cash with Kuwayis. It's a straightforward, efficient, and rewarding way to revamp your wardrobe while putting some extra money in your pocket.

Effortless Luxury Handbag Sales with Kuwayis.com

Experience the epitome of convenience when selling or consigning your luxury bags and wallets directly to Kuwayis. Enjoy the simplicity of the process while saving valuable time and effort. Here's your step-by-step guide:

How to Sell or Consign with Kuwayis:

Step 1: Complete the Sell/Consign Request Form To effortlessly sell or consign your luxury bags and wallets to Kuwayis, simply complete our Request form with all the necessary details.

Step 2: Expect a Response within 3-5 Working Days For Direct Selling: If your item falls within our accepted range, our knowledgeable experts will promptly provide you with the best buy-in price. This evaluation considers elements such as the brand, model, color, condition, serial number, and more. For Consignment: If your item aligns with our accepted criteria, you'll receive a suggested selling price. This pricing is calculated based on the prevailing market value, considering factors like brand, model, color, condition, serial number, and other pertinent details.

Step 3: Schedule a Collection at Your Convenience Upon mutual agreement on pricing, we'll coordinate a seamless item drop-off at our office. Additionally, for those looking to sell three or more bags, we extend the convenience of home pickups. Following a meticulous inspection by our experienced merchandising team, you'll be provided with the final buy-in or consignment price, depending on the item's condition.

Step 4: Receive Your Payment! For Direct Selling, rest assured that your payment will be processed via PayPal on the very same day. For Consignment, expect your payment to be issued within 7 working days following the successful sale of your item.

About Accepted Brands & Models:

Which Brands Do We Accept? Kuwayis exclusively accommodates luxury brands, including Balenciaga, Bottega Veneta, Burberry, Celine, Chanel, Chloé, Christian Dior, Fendi, Givenchy, Goyard, Gucci, Hermes, Louis Vuitton, Loewe, Miu Miu, Prada, Saint Laurent, Salvatore Ferragamo, and Valentino.

Preferred Models: Some of the preferred models from these luxury brands encompass:

• • Balenciaga: City Medium Top Handle Bag, Metallic Edge Bag, Hourglass XS Bag
  • Bottega Veneta: Flat Cassette Crossbody, Jodie Mini Bag
  • Celine: Belt Nano Bag, Luggage Nano Bag, Mini Tote Bag Triomphe Canvas, and more. (For a comprehensive list of preferred models, please refer to the Kuwayis website.)

About Consignment:

What Is the Consignment Service Commission? For in-depth information regarding the consignment service commission, we encourage you to explore the Kuwayis website or reach out to our dedicated team directly.

Kuwayis ensures that selling or consigning your luxury handbags is a seamless and rewarding experience, delivering both convenience and confidence in the process.

Our consignment service commission rates are as follows:

What If My Consignment Item Fails to Sell?

In the event that your consigned item remains unsold after 45 days, our dedicated merchandising team may contact you through WhatsApp. They'll propose a fresh, competitive selling price to boost your chances. You have the freedom to either adjust your selling price or stick with the existing one. Beyond the 90-day mark, you can either align with our new recommended selling price, which is determined by current market trends or retrieve your item at no additional cost.

Can I Change My Mind and Halt the Consignment Midway?

Absolutely! If you decide to discontinue consigning your items before the 90-day period, simply inform our merchandising team. We'll swiftly arrange an appointment for you to retrieve your items. Please note that for any returns initiated before the 90-day consignment period concludes, a SAR 100 surcharge will apply. Alternatively, you may explore the option of selling your items directly to us.

How Will My Consignment Items Be Stored?

Upon receiving your items, our expert team will conduct a thorough cleaning and professional photoshoot to present your items in the best light on our platform. Your items will be securely stored in our warehouse throughout the consignment period. We'll only retrieve your items for viewing when potential buyers express interest or when in-house live streams are requested.

About Direct Selling to Kuwayis

How Can I Determine the Value of My Bag/Wallet?

Our experienced merchandising team will evaluate the value of your bag or wallet based on key factors including brand, model, material, color, condition, and serial number. You'll receive our best buy-in price, provided your item falls within our accepted buying range.

What If the Direct Selling Price Doesn't Meet My Expectations?

Rest assured, there is absolutely no obligation to accept our quote if the direct selling price doesn't meet your expectations. You have the flexibility to consider our consignment service with your preferred selling price, or you can opt to sell the item independently on our open marketplace at Kuwayis.

Is There a Limit to the Number of Bags and Wallets I Can Sell?

There is no set limit on the number of bags and wallets you can entrust to us. We are enthusiastic about helping you efficiently clear out your preloved items, without any hassle or constraints.

For Further Inquiries:

Should you have any additional questions or require further assistance, please do not hesitate to reach out to us at merchandice@kuwayis.com or contact us via WhatsApp directly at +966539332463. Our dedicated team is available to assist you from Monday to Friday, between 10 a.m. and 7 p.m., excluding public holidays.

Let Us Assist in Selling Your Car to the Highest Bidder!

Allow us to streamline and enhance the process of selling your car to the highest bidder by efficiently handling all the necessary documentation through the Absher platform. Our goal is to ensure a seamless and hassle-free experience for you, making the transition of ownership smooth and worry-free.

How Does Selling to Kuwayis Work?

Please note: This feature is exclusively available on our app.

• • Navigate to the "Sell" button within the "Sell to Kuwayis" section and select "Cars" to initiate the process of selling your car to Kuwayis.
  • You'll be redirected to OneShift, where you can complete an information form. Subsequently, you'll receive a confirmation email from us.
  • Within 24 hours, our representative at OneShift will provide you with a quote*.
  • If you find the given quote unsatisfactory, there's absolutely no obligation to accept it. You retain the option to create a listing on Kuwayis and sell your car independently.
  • If you are content with the provided quote, simply inform our agent, and we will arrange for a non-binding viewing/inspection to assess your car's condition.
  • The viewing and inspection of your car can occur either at our OneShift office premises or at a location of your choice.

*Please note that the final quote may differ from the initial one if the car is discovered to have undisclosed faults or defects. Additional factors, such as the chosen handover date, can also influence the price. You are not obligated to accept any price adjustments that do not meet your expectations.

Do I Need to Hand Over My Car Immediately After Signing the Sales Contract?

The quote offered is valid for 7 days, and transactions typically require up to 2 weeks for completion. Depending on when you can hand over your vehicle after receiving the initial quote, the final sale price may be adjusted to account for depreciation. Please communicate your intended handover date to our partner dealer before committing to the sale of your vehicle.

If you're a seasoned searcher who knows exactly what you want, here's how to take your search skills to the next level.

• • Precise Match Search
  • Harness the power of quotation marks (" ") to refine your search and see listings containing all your specified keywords.
  • Example 1: When you search for "round wooden dining table," you'll find results like "Round wooden oak wood dining table," "Table round dining oak wood wooden," and "Table wooden dining round." However, it will exclude listings such as "Table wooden tea round" and "Round dining table" since they don't contain all your desired keywords.
  • Example 2: If you search for "round “wooden dining table”," you'll see listings containing "wooden," "dining" and "table," while giving preference to those that also include "round."
• Note:
  • Advanced search supports only double-quotes (" ").
  • Only the first double-quoted phrase will be treated as an exact match; the rest of the query will be considered a preference.
• Negative Match Search
  • Employ the minus symbol (-) to exclude specific keywords from your search results.
  • Example 1: Searching "ding table -glass -marble" ensures you won't see any coffee table listings containing the words "glass" or "marble."
  • Example 2: Searching "dining table -“glass marble” ensures you won't see any dining table listings that contain both "glass" and "marble."
• Note:
  • Keywords will only be excluded when there is a space before the minus symbol and no space between the keyword and the symbol. Advanced negative match results will not be generated in cases like "Dining table glass-marble" or "Dining table glass-marble."
  • Combine Exact and Negative Matches
  • For the most precise search results, you can combine exact match and negative search. For example, "Dining table round" -marble will yield listings containing "dining," "table," and "round," while excluding any with "marble." This ensures you get exactly what you're looking for.

By mastering these search techniques, you'll become a search expert, finding precisely what you need with efficiency and accuracy. Happy searching!

A World of Tailored Listings Awaits!

Prepare for an irresistible browsing journey!

 Introducing the all-new "Just For You" tab, meticulously crafted just for you. This special section is designed to showcase listings that align with your unique interests, making it easier than ever to discover items that resonate with your preferences.

But that's not all – we're here to keep you in the loop with the latest listings that match the search terms you're most passionate about. Simply tap those chips adorned with a red dot, and voila! You'll access the freshest listings, neatly sorted by recency.

Curious about why your "Just For You" feed might appear empty at times?

The answer is straightforward: we need your guidance! Begin your search, and the following day, you'll find a personally curated feed, brimming with items tailored just for you.

Concerned about removing suggested keywords?

While it's not an option right now, rest assured we're actively working on it! The suggested keywords are generated based on your prior interactions. As you continue using the app and engaging with various content, these keywords will adapt and evolve to better match your evolving tastes.

And what about the Groups feature? Look no further – you can easily locate it under "ExploreKuwayis" on the home page.

Embrace a shopping experience that's tailored to your preferences within your "Just For You" feed. Happy exploring, and may you find your next treasure!

Top Selection: Get better and relevant search results with our new search algorithm

 Introducing our revamped search algorithm, Top Selection, designed to enhance your browsing experience significantly. This advanced algorithm strikes a perfect balance between various factors, such as relevance to your search, recency, popularity, and quality of items in the marketplace. Top Selection is set to replace the existing Popular sort algorithm.

How Does Top Selection Work?

Top Selection leverages cutting-edge machine learning algorithms to provide you with superior search results. Here are some key differentiators when compared to the previous Popular sort algorithm:

●       Presents more relevant results aligned with your search terms, reducing irrelevant or low-quality listings.

●       Showcases a higher number of fresh and recent listings.

●       Ensures consistency in search results across available sorting options, including Best Match, Recent, and Price.

Can the App Remember My Recent Sort Preference as Before?

 We've decided to retain the user's last preferred sort only within the same search session. A search session comprises a series of consecutive searches without returning to the 'Explore' tab or exiting the app. This change aims to provide you with better search outcomes, allowing you to discover more captivating and pertinent items through Best Match. While the Recent sort continues to prioritize listing timing, the Top Selection sort takes into account multiple factors like recency, relevance, popularity, and quality.

How Can I Improve the Ranking of My Listings in Search Results?

 The search algorithm prioritizes listings closely related to a buyer's search keywords. To ensure your items match relevant search results, it's crucial to maintain accurate and specific listing titles, descriptions, and proper categorization. For additional tips, explore our Selling Tips section.

Why Am I Seeing Fewer Listings in Search Results with the Top Selection Sort?

The Best Match sort employs stricter relevance criteria, resulting in fewer search results for specific keyword searches. However, this enhances your shopping experience by delivering high-quality and relevant search outcomes.

Will My Bump/Spotlight Appear under the Top Selection Sort?

Absolutely, they will!

If you have any feedback regarding our new search algorithm, please don't hesitate to share your thoughts with us.

Seeking that perfectly sized dress or a specific car model? If you couldn't find it the first time, Saved Search is here to assist you!

With Saved Search, you can save up to three sets of search queries and filters, providing you with quick access to your favorite search parameters. This feature is particularly handy for Kuwayis users who wish to effortlessly retrieve listings based on specific search criteria. Furthermore, we'll send you push notifications whenever new listings matching your criteria are added to the marketplace. Currently, a maximum of 5 saved searches is allowed.

How to Save Your Search:

To save a search, simply follow these steps on your Kuwayis app:

1. 1. Select the search bar and enter the term you want to save.
   2. Tap the "star" icon next to your search term in the search bar, your search is saved successfully!

How to Add Filters to Your Saved Search:

You can also enhance your Saved Search by adding filters to your search terms:

1. 1. After performing a search, select "Filters."
   2. Choose your desired filter ranges.
   3. Check the "Save these filters to get alerts" box.
   4. Select "Apply" to save your search term along with the applied filters.

Managing Your Saved Searches: To manage your Saved Searches, with the search bar selected, tap "Manage," and swipe left to delete any of your saved searches.

Setting Notifications for Saved Searches:

Currently, we do not offer the ability for Kuwayis users to customize notifications for saved searches. However, we will send you a daily push notification to inform you if new listings matching your saved searches have been added to the marketplace. Rest assured, we won't flood your inbox with notifications; you'll receive a maximum of one push notification per day.

Best Practices for Using Saved Search:

The possibilities are endless, but here's one effective way we at Kuwayis use it: We set filters for a specific price range on an item we're interested in. Then, all we have to do is check the daily notification to see if new listings match the desired price. This proves incredibly useful for costly items like luxury goods, tech gadgets, or even significant purchases like cars that we don't plan to buy immediately.

If you're looking to acquire an item on Kuwayis, the process is straightforward:

1. 1. Begin by selecting the listing that piques your interest.
   2. Once you've chosen an item, simply tap the "Chat" button to initiate a conversation with the Kuwayis Seller.

Engaging with the Seller:

Your chat conversation with the seller serves as a valuable communication channel. Here, you can:

• • Pose inquiries to the seller about the item.
  • Request additional photographs or details regarding the item.
  • Discuss the particulars of how the transaction will proceed.

Given that Kuwayis operates as a marketplace designed to facilitate connections between buyers and sellers, users have the flexibility to determine the arrangement that best aligns with their preferences.

Here are a few suggested methods for executing deals:

• • Cash on delivery
  • Bank transfer

Making an Offer:

Once the details of the deal have been confirmed and mutually agreed upon by both parties, it's time to make an official offer for the item. Follow these steps:

1. 1. Within your chat with the seller, select the "Make Offer" option.
   2. Choose the price you've agreed upon (if it differs from the listed price).
   3. Click "Make Offer."
   4. Confirm your offer by selecting "Submit Offer."

Upon the seller's acceptance of your offer, both you and the seller have the opportunity to leave reviews for each other, sharing your respective transaction experiences.

Payment Method:

At Kuwayis, we provide a platform that encourages buyers and sellers to collaborate and determine the most suitable payment method for their unique circumstances. Consequently, the choice of payment method is a collaborative decision made by both parties. Here are some suggested payment methods:

• • Cash on delivery
  • Bank transfer

Should you be more inclined toward selling an item, please refer to our comprehensive guide on Selling on Kuwayis.

 "Recommended for You" section is exactly as it sounds – it displays listings that closely match the item you're currently viewing.

When you're checking out a listing on Kuwayis, simply scroll down to discover a collection of similar listings.

If you find yourself scrolling too far and want to return to the top, look for the blue arrow pointing upwards in the bottom right corner, and just give it a tap.

Why Do I Sometimes See Unrelated Listings in This Section?

You might occasionally encounter unrelated listings in this section. This can happen when you're looking at unique deals or newly posted items, as it may take a bit more time for the system to calculate their similarity index and function effectively!

How Can I Easily Monitor My Preferred Listings?

If you come across a listing you want to save for future reference, you can add it to your "My Likes" folder, conveniently located at the top of every page in the form of a star icon.

To add a listing to your favorites, simply click the star icon on the listing page or while browsing through listings.